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Privacy Policy

1. Who is responsible for your personal data?

The controller of your personal data is:

Full legal identification (registered name, tax ID, address) will be published here once the business registration is completed.

2. What personal data do we collect?

When you contact us through the website form, we may collect:

  • Your name

  • Company or brand name, where provided

  • Telephone number, where provided

  • Email address

  • Subject of your enquiry

  • The type of project or service you are interested in

  • Any information you choose to include in your message

Please do not send sensitive personal data through the contact form unless it is strictly necessary and you have first contacted us to confirm a secure way to do so.

3. Why do we use your data?

We use the information you provide to:

  • Respond to your enquiry;

  • Assess whether we can assist with your idea, project or request;

  • Prepare or discuss a potential quotation, collaboration or service proposal;

  • Manage communications related to an existing or potential professional relationship; and

  • Meet any legal obligations that apply to us.

We will not use your data for unrelated purposes.

4. Legal basis for processing

We process your data because it is necessary to respond to your request and, where applicable, to take steps at your request before entering into a contract.

Where processing is required to comply with a legal obligation, we will process the relevant data on that basis.

If we wish to send you marketing communications in the future, we will only do so where permitted by law and, where required, after obtaining your prior consent. You may withdraw that consent at any time.

5. How long will we keep your data?

We will keep your contact and enquiry data only for as long as necessary to respond to and manage your request.

If your enquiry results in a business relationship, we may retain the relevant information for the duration of that relationship and afterwards for the periods required by applicable legal, tax, accounting or limitation obligations.

6. Who may receive your data?

We do not sell your personal data.

Your data may be accessed, where necessary, by service providers that help us operate our website, email, hosting, administration or other business systems. These providers will process data only on our instructions and under appropriate confidentiality and data-protection obligations.

We may also disclose data where required by law or by a competent authority.

7. International transfers

If any service provider processes personal data outside the European Economic Area, we will ensure that appropriate safeguards are in place, as required by applicable data-protection law.

8. Your rights

You may request:

  • Access to your personal data;

  • Rectification of inaccurate or incomplete data;

  • Erasure of your data where applicable;

  • Restriction of processing;

  • Objection to processing in certain circumstances;

  • Portability of data where applicable; and

  • Withdrawal of consent at any time, where processing is based on consent.

To exercise your rights, contact us at atelier@artedelu.com. Please state which right you wish to exercise and provide sufficient information for us to identify your request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if you believe that your rights have not been properly respected.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. However, no online system can guarantee absolute security.

10. Changes to this Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our services, website or legal obligations. The current version will always be available on this website.